Thanks for visiting and hope you find this information helpful. I’ll try to update with more stuff at least once a week. Any questions or if you’re in the UK and need support, you can get in touch via the contact tab at the bottom of this screen.
The main aim of this site is to provide a free resource of NEC 2000 IPS and Zeacom Server resources to both our customers and complete strangers! Over the years, we've worked with so many NEC 2000 IPS and Zeacom engineers, and one of the biggest problems supporting this phone system and CTI server is that there is so little resource on the internet. This is a place to share problems and solutions.
ProAction Networks, who sponsor the upkeep of this site specialise in supporting business voice and data systems, troubleshooting IT problems, and providing web development for individuals and small businesses.
ProAction's specific voice specialities are TDM and VoIP systems, such as the Cisco Call Manager & Call Manager Express, the NEC 2000 IPS PBX (also known as NEAX 7400 or Sopho IPS), the Aastra and Ascom telephone systems. We also have significant experience with implimenting and supporting the Zeacom Communications Server.
As a Cisco Select Partner, ProAction Networks are fully trained in supporting organisation data networks. Additionally as a Microsoft Partner, and with over 15 years experience supporting Microsoft Server environments, ProAction Networks are able to fully support your Microsoft back office setup.
ProAction Networks can provide you with:
ProAction Networks are tuned into the needs of small to medium businesses in the UK - supporting IT and Data infrastructure, and Telecommunication backbones. Recent projects include implimenting a smartphone mobility solution for an Accountancy company, enabling them to manage their calendar, contacts, emails and web work anywhere with a mobile-phone signal. We also recently implimented a Zeacom call centre solution for large UK software company, installing the call centre in the USA, whilst providing management, reporting and the ability to take part in the call delivery of American calls, whilst working in the UK.
ProAction Networks, work closely with organisations to provide them with a satisfying support solution, available 24 hours a day - on the telephone, in person and online. ProAction Networks have an online support portal to enable their clients to get instant support, see and make updates, interact with support staff, browse a knowledge base and lots more. We also monitor equipment and services remotely, and proactively audit systems week by week to determine potential problems before they occur.
ProAction' biggest growing division designs and system-integrate for clients - helping them improve their efficiency, save money, and work better with their client. Our web development allows the customer to take control of their web portal - providing classy designs, secure and dynamic database-driven portals, interactive management and live information. All our sites are developed to be completely self-sufficient by the customer for the years ahead.
ProAction Networks also provide unlimited hosting on your own server in our datacentre for only £29.99 a year. Unlimited email addresses, Unlimited bandwidth, Unlimited space are some of the many benefits to hosting with ProAction Networks. Additionally all our customers have their own management portal, with analytics, mySQL, PHP and shopping carts built in and free of charge!
ProAction Networks also provides a cheap, but professional IT service to home users - solving their problems in and around the home, or small office, from Media Servers, Wireless Networks, Data Storage, through to Operating Systems, Hardware, Training and general troubleshooting.
You can call us anytime on 0800 091 0046
You can expect immediate Tier 3 Engineering Support on the NEC 2000 IPS or Zeacom Server, on 09050 990010. Calls are charged at 50p per minute from a UK landline. Calls from Mobile phones or other lines may vary.
Visit our main site's contact page for more ways to get in touch, or fill in the simple contact form below:
Jan
05
Thanks for visiting and hope you find this information helpful. I’ll try to update with more stuff at least once a week. Any questions or if you’re in the UK and need support, you can get in touch via the contact tab at the bottom of this screen.
Mar
04
Hi Everyone. I know, I know – updates have been thin on the ground and for which please may you accept my humble apologies!!! I just added the SMDR manual for the NEC 2000IPS and am going to add a few more useful articles now. Be Well!
Jan
04
Hi Everyone! Sorry it’s been quiet here the last few weeks. It’s been a busy Christmas season, and there has been a bit of the old lurgy drifting around NECPBX Towers, meaning people have been desperately trying to breathe, cough and get better. New updates coming soon. Any questions – give the forums a post!